MURRAY STATE UNIVERSITY
CUSTOMER DINING SURVEY
OCTOBER 2009
(If There Are Sections That Do Not Apply To You, Please Skip To The Next Section)

I. PLEASE TELL US ABOUT YOURSELF

What is your current status?
Freshman Junior Graduate Student Staff
Sophomore Senior Faculty Administrator
Where do you live? On campus Off campus
If you live off campus, where do you live?
At home with parents/family Off-campus housing

If you live on campus, where do you live?
Clark College Hester College Regents College
Elizabeth College Richmond College White College
Hart College Springer/Franklin College College Court (Married Housing)
If you live on campus, how many times each month do you go home or leave campus overnight on weekends?
I usually don't go home on weekends 2 Every weekend
1 3
If you live on campus and do go home or leave campus overnight on weekends, why? (Check all that apply. If Other, please specify.)
The on-campus dining venues are closed I go to visit relatives and/or friends I have a job in my hometown
I go home for home-cooked meals Break from campus routine
Other:

Where do you typically spend the majority of your time on campus during the day Monday-Friday? (If Other, please specify.)
In the Quad Area In the Waterfield Library In the Wellness Center
In the new science buildings/Alexander Hall In the Curris Center In the residential colleges North of Chestnut Avenue
In Faculty Hall In Regents/White Colleges
Other:

What times of day Monday-Friday are you typically in the Curris Center? (Check all that apply.)
6 a.m.-7 a.m. 11 a.m.-Noon 4 p.m.-5 p.m. 9 p.m.-10 p.m. 2 a.m.-3 a.m.
7 a.m.-8 a.m. Noon-1 p.m. 5 p.m.-6 p.m. 10 p.m.-11 p.m. 3 a.m.-4 a.m.
8 a.m.-9 a.m. 1 p.m.-2 p.m. 6 p.m.-7 p.m. 11 p.m.-Midnight 4 a.m.-5 a.m.
9 a.m.-10 a.m. 2 p.m.-3 p.m. 7 p.m.-8 p.m. Midnight-1 a.m. 5 a.m.-6 a.m.
10 a.m.-11 a.m 3 p.m.-4 p.m. 8 p.m.-9 p.m. 1 a.m.-2 a.m.

Please rate the importance of the following factors when you decide where to eat on campus.

Very Important Somewhat Important Little Importance No Importance
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday

II. MEAL PLANS

Do you have a Murray State University meal plan?
Yes No

If YES, which plan do you have?
125 meals/$300 Flex Dollars Bronze Plan: $375 Flex Dollars (Commuter)
175 meals/$400 Flex Dollars Silver Plan: $550 Flex Dollars (Commuter)
180 meals Gold Plan: $825 Flex Dollars (Commuter)
240 meals Copper Plan: $900 Flex Dollars (Commuter)
85 meals/$150 Flex Dollars (Commuter) Platinum Plan: $1,050 Flex Dollars (Commuter)

Do you typically run out of Flex Dollars before the end of the semester or have Flex Dollars leftover at the end of the semester?
I run out of Flex Dollars I have Flex Dollars left over

Please respond to the following questions.

Strongly Agree Agree Neutral Disagree Strongly Disagree
The current selection of meal plans offers flexibility and meets my lifestyle needs.
The current dining hours at Murray State University allow me to use my meal plan money when I want to.
I feel the current MSU meal plans are a good value.
I don't believe the current MSU meal plans are a good value because I have too much money leftover at the end of the semester.

If you DON'T have a MSU meal plan, what is the major reason why not? If Other, please specify. (Check all that apply. If Other, please specify.)
Cost Convenience of dining venues I live off campus I prefer to cook my own food
Plan inflexibility On-campus dining venues are closed when I want to use them I bring meals/snacks with me to campus I am Faculty/Staff
Menu variety & selection I didn't know that MSU offered meal plans I can't use my meal plan money where I want to
Food quality & freshness Menu prices on campus are too high I can't use my meal plan money when I want to
Other:

If you DON'T have a meal plan, in a typical week, how often do you eat at an on-campus dining venue?
Never 2 - 3 4 - 5
1 - 2 3 - 4 5 or more

III. YOUR EATING HABITS & PREFERENCES

How many times per week do you take food out of an on-campus dining venue to consume elsewhere (not eat in)?
Never 3 - 4 I always get take out and never eat in the on-campus dining venues
1 - 2 4 - 5
2 - 3 5 or more

When you take food out of the on-campus dining venues, where do you typically consume it? (If Other, please specify.)
Classroom My room My office
Other:

When you GO OFF CAMPUS to eat, where do you eat/get food from most often? (Check all that apply. If Other, please specify.)
Applebee's Kentucky Fried Chicken
Asian Buffet Restaurant Los Postales Mexican Restaurant
August Moon Martha's Restaurant
Back Yard Burgers Matt B's Main Street Pizza
Baldy's McDonald's
Big Apple Mr. Gatti’s Pizza
The Brass Lantern Mugsy's Hideout
Burger King Nick's Family Sports Pub
Captain D's Pagliai's Pizza
Coldwater BBQ & Catering Quizno's
Cracker Barrel Ryan's Family Steakhouse
Culver's Sirloin Stockade
Dinh's Vietnamese Egg Rolls Subway
El Mariachi Loco Taco Bell
Fidalogo Bay Coffee Taco John
The Garden Gate Cafe The Keg Restaurant
Gloria's World Village Tom's Pizza
HRH Dumplins Thunder Holler
Huddle House Tumbleweed Southwest Grill
J. Edward's Seafood, Steak & Spirits Vitello's
Jasmine Thai & Asian Restaurant Wendy's
Other:


What time(s) of day MONDAY - FRIDAY do you typically eat OFF CAMPUS? (Check all that apply.)
6 a.m.-7 a.m. Noon-1 p.m. 6 p.m.-7 p.m. Midnight-1 a.m.
7 a.m.-8 a.m. 1 p.m.-2 p.m. 7 p.m.-8 p.m. 1 a.m.-2 a.m.
8 a.m.-9 a.m. 2 p.m.-3 p.m. 8 p.m.-9 p.m. 2 a.m.-3 a.m.
9 a.m.-10 a.m. 3 p.m.-4 p.m. 9 p.m.-10 p.m. 3 a.m.-4 a.m.
10 a.m.-11 a.m 4 p.m.-5 p.m. 10 p.m.-11 p.m. 4 a.m.-5 a.m.
11 a.m.-Noon 5 p.m.-6 p.m. 11 p.m.-Midnight 5 a.m.-6 a.m.

What time(s) of day SATURDAY & SUNDAY do you typically eat OFF CAMPUS? (Check all that apply.)
6 a.m.-7 a.m. Noon-1 p.m. 6 p.m.-7 p.m. Midnight-1 a.m.
7 a.m.-8 a.m. 1 p.m.-2 p.m. 7 p.m.-8 p.m. 1 a.m.-2 a.m.
8 a.m.-9 a.m. 2 p.m.-3 p.m. 8 p.m.-9 p.m. 2 a.m.-3 a.m.
9 a.m.-10 a.m. 3 p.m.-4 p.m. 9 p.m.-10 p.m. 3 a.m.-4 a.m.
10 a.m.-11 a.m 4 p.m.-5 p.m. 10 p.m.-11 p.m. 4 a.m.-5 a.m.
11 a.m.-Noon 5 p.m.-6 p.m. 11 p.m.-Midnight 5 a.m.-6 a.m.

The MAJOR reason for EATING OFF CAMPUS is/are: (Check all that apply. If Other, please specify.)
Menu variety & selection Ambiance/Atmosphere On-campus dining venues are closed
Food quality & freshness It's faster & easier On-campus dining venues are not conveniently located
Price Special occasion
"Break" from campus routine Hours at on-campus dining venues are inconvenient
Other:

In an average week, how many times do you eat in local, off-campus restaurants?
1-2 3-5 6-9 10 or more times Never

When you eat off campus, how much do you typically spend on a meal for yourself?
$0 - $1 $3 - $5 $7 - $9 $11 - $13
$1 - $3 $5 - $7 $9 - $11 More than $13

What is your preferred method of payment when you eat off campus?
ATM Debit Card Cash Check Credit Card


When you ORDER FOOD DELIVERY, which restaurant do you typically order from? (Check all that apply. If Other, please specify.)
August Moon Matt B's Papa John's
Baldy's Mr. Gotti's Pizza Pizza Hut
Domino's Pagliai's Pizza Tom's Pizza
Other:


In general, what time(s) do you have food DELIVERED MONDAY - FRIDAY? (Check all that apply.)
6 a.m.-7 a.m. Noon-1 p.m. 6 p.m.-7 p.m. Midnight-1 a.m.
7 a.m.-8 a.m. 1 p.m.-2 p.m. 7 p.m.-8 p.m. 1 a.m.-2 a.m.
8 a.m.-9 a.m. 2 p.m.-3 p.m. 8 p.m.-9 p.m. 2 a.m.-3 a.m.
9 a.m.-10 a.m. 3 p.m.-4 p.m. 9 p.m.-10 p.m. 3 a.m.-4 a.m.
10 a.m.-11 a.m 4 p.m.-5 p.m. 10 p.m.-11 p.m. 4 a.m.-5 a.m.
11 a.m.-Noon 5 p.m.-6 p.m. 11 p.m.-Midnight 5 a.m.-6 a.m.

In general, what time(s) do you have food DELIVERED SATURDAY & SUNDAY? (Check all that apply.)
6 a.m.-7 a.m. Noon-1 p.m. 6 p.m.-7 p.m. Midnight-1 a.m.
7 a.m.-8 a.m. 1 p.m.-2 p.m. 7 p.m.-8 p.m. 1 a.m.-2 a.m.
8 a.m.-9 a.m. 2 p.m.-3 p.m. 8 p.m.-9 p.m. 2 a.m.-3 a.m.
9 a.m.-10 a.m. 3 p.m.-4 p.m. 9 p.m.-10 p.m. 3 a.m.-4 a.m.
10 a.m.-11 a.m 4 p.m.-5 p.m. 10 p.m.-11 p.m. 4 a.m.-5 a.m.
11 a.m.-Noon 5 p.m.-6 p.m. 11 p.m.-Midnight 5 a.m.-6 a.m.

The MAJOR reason for having food DELIVERED is/are: (Check all that apply. If Other, please specify.)
Convenience
Price
Food quality & freshness
Menu variety & selection
On-campus dining venues are closed
On-campus dining venues are not conveniently located
"Break" from campus routine
Other:

In an average week, how many times do you order food DELIVERED to your residence or office?
1-2 3-5 6-9 10 or more times Never

On average, how much do you personally spend on food DELIVERED each time?
$0 - $1 $3 - $5 $7 - $9 $11 - $13
$1 - $3 $5 - $7 $9 - $11 More than $13

If you live OFF CAMPUS and you want a meal/something to eat, which of the following options best describes your current habits?
Get something to eat/drink on my way to/from campus Get something to eat while I'm on campus Eat before I leave my house/after I get home Bring snacks with me to campus


----> PLEASE KEEP GOING - YOU MUST COMPLETE THE SURVEY TO BE ELIGIBLE TO WIN - <----

IV. YOUR PERCEPTIONS OF CURRENT FOOD SERVICES ON CAMPUS

For the following locations, please rate the service.
IF YOU DON'T HAVE AN OPINION REGARDING A CERTAIN LOCATION/VENUE, PLEASE SKIP TO THE NEXT QUESTION.

WINSLOW DINING HALL:

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday


What time(s) of day MONDAY -FRIDAY would you PREFER to use WINSLOW DINING HALL? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

What time(s) of day SATURDAY & SUNDAY would you PREFER to use the WINSLOW DINING HALL? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

THE T-ROOM:

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday


What time(s) of day MONDAY -FRIDAY would you PREFER to use the T-ROOM? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

What time(s) of day SATURDAY & SUNDAY would you PREFER to use the T-ROOM? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

DUNKER'S DELI:

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday


What time(s) of day MONDAY -FRIDAY would you PREFER to use DUNKER'S DELI? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

What time(s) of day SATURDAY & SUNDAY would you PREFER to use DUNKER'S DELI? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

SUGAR CUBE (in the Curris Center):

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday


What time(s) of day MONDAY -FRIDAY would you PREFER to use the SUGAR CUBE? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

What time(s) of day SATURDAY & SUNDAY would you PREFER to use the SUGAR CUBE? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

FAST TRACK C-STORE:

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday


What time(s) of day MONDAY -FRIDAY would you PREFER to use FAST TRACK? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

What time(s) of day SATURDAY & SUNDAY would you PREFER to use FAST TRACK? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

STARBOOKS (in the Library) :

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday


What time(s) of day MONDAY -FRIDAY would you PREFER to use STARBOOKS? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

What time(s) of day SATURDAY & SUNDAY would you PREFER to use STARBOOKS? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

HART COFFEE HOUSE

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday


What time(s) of day MONDAY -FRIDAY would you PREFER to use HART COFFEE HOUSE? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

What time(s) of day SATURDAY & SUNDAY would you PREFER to use HART COFFEE HOUSE? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

REGENTS COFFEE HOUSE:

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday


What time(s) of day MONDAY -FRIDAY would you PREFER to use REGENTS COFFEE HOUSE? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

What time(s) of day SATURDAY & SUNDAY would you PREFER to use REGENTS COFFEE HOUSE? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am

BUSINESS EXPRESS (in the Business Building):

Excellent Good Fair Poor
Convenience of Location To My On-Campus Residence or Office
Convenience of Location To My Classes
Fast Efficient Service
Food Quality & Freshness
Menu Variety & Selection
Organic Choices
Vegetarian Choices (no meat)
Low-Fat/Healthy Choices
Ability to Use Flex Dollars for Payment
Ability to Use A Meal Equivalency From Your Meal Plan For Payment
Ability to Socialize with Friends/Colleagues
Ambiance/Atmosphere
Customer Service (friendliness, helpfulness, etc.)
Facility Appearance/Cleanliness
Prices
Good Value (price, portion, quality)
Hours of Operation Monday-Friday
Hours of Operation Saturday & Sunday

What time(s) of day MONDAY -FRIDAY would you PREFER to use BUSINESS EXPRESS? (Check all that apply.)
6-7am 10-11am 2-3pm 6-7pm 10-11pm 2-3am
7-8am 11-12 Noon 3-4pm 7-8pm 11pm-12am 3-4am
8-9am 12-1pm 4-5pm 8-9pm 12am-1am 4-5am
9-10am 1-2pm 5-6pm 9-10pm 1-2am 5-6am


V. FUTURE DINING OPTIONS & LOCATIONS

MSU Dining Services is
considering future enhancements to the current campus dining offerings and services. Please respond to the following questions.


MSU Dining Services is considering modifying the style of service in the T-Room to allow anytime dining (unlimited seconds featuring display cooking and made-to-order foods including a Dunker's Deli concept) from 7 a.m.-Midnight seven days a week. Please rate the importance of offering this style of service in the T-Room.
Very Important Somewhat Important Little Importance Not Needed

Please rate the importance of including a Dunker's Deli outlet in the Starbooks venue in the Waterford Library.
Very Important Somewhat Important Little Importance Not Needed

Please rate the importance of modifying the Sugar Cube into a concept similar to a Pizza Hut Express (this would not be a nationally-branded concept). Menu options could include personal pan pizzas, cheesy bread sticks, wings, bottled and fountain beverages.
Very Important Somewhat Important Little Importance Not Needed

Please rate the importance of modifying the current Dunker's Deli venue in the Curris Center into a convenience store-type concept with branded coffee, bottled beverages, grab-and-go sandwiches and salads, bagged snacks and candy.
Very Important Somewhat Important Little Importance Not Needed

Which style of service would you prefer in Winslow Dining Hall?
I prefer all-you-care-to-eat service I prefer a la carte service (pay for each item)

Based on your selections above, assuming that MSU Dining Services made one or more of the changes suggested above, how likely would you be to consider purchasing a meal plan?
Very Likely Likely Somewhat likely Unlikely

MSU Dining Services is evaluating the importance of additional dining venues on campus. Please respond to the following questions.

Do you believe there is a need for additional foodservice venues on campus?
Yes No

If YES, what is the best location for an additional foodservice venue? (If Other, please specify.)
In the Quad In the new science building complex
In the Curris Center In or near the Wellness Center/RSEC/Stadium
Other:

Which of the following concepts would you prefer in this additional location? (If Other, please specify.)
Coffeehouse similar to the one in Hart College
Grab-and-go (prewrapped sandwiches, salads, bottled beverages, snacks) with limited seating
Convenience store (similar to Fast Track)
A concept similar to the T-Room
A concept similar to Winslow Dining Hall (all-you-care-to-eat)
Other:

Based on your selections above, what times of day Monday-Friday would you PREFER to use a possible new dining venue?
6 a.m.-7 a.m. 11 a.m.-Noon 4 p.m.-5 p.m. 9 p.m.-10 p.m. 2 a.m.-3 a.m.
7 a.m.-8 a.m. Noon-1 p.m. 5 p.m.-6 p.m. 10 p.m.-11 p.m. 3 a.m.-4 a.m.
8 a.m.-9 a.m. 1 p.m.-2 p.m. 6 p.m.-7 p.m. 11 p.m.-Midnight 4 a.m.-5 a.m.
9 a.m.-10 a.m. 2 p.m.-3 p.m. 7 p.m.-8 p.m. Midnight-1 a.m. 5 a.m.-6 a.m.
10 a.m.-11 a.m 3 p.m.-4 p.m. 8 p.m.-9 p.m. 1 a.m.-2 a.m.


VI. FUTURE MEAL PLANS:

Please respond to the following questions.

I would prefer a meal plan that permits unlimited access to all-you-care-to-eat service (unlimited seconds featuring display cooking and made-to-order foods) in the T-Room from 7 a.m.-Midnight seven days a week AND in Winslow Dining Hall during current hours of operation:

Strongly Agree Agree Disagree Strongly Disagree

Open SEVEN DAYS a week during the hours outlined above plus a set number of guest meal passes and Flex Dollars.

Open FIVE DAYS a week (Monday through Friday) during the hours outlined above plus a set number of guest meal passes and Flex Dollars.

Open 24 hours a day SEVEN DAYS a week plus a set number of guest meal passes and Flex Dollars.


I would prefer a meal plan with all declining balance dollars that can be spent on an a la carte basis (pay for each item) in all dining locations on campus.

I prefer the current meal plan options.

VII. COMMUNICATION

Are you readily made aware of MSU Dining Services specials and promotions?
Yes No

What is the best way for MSU Dining Services to communicate with you? Please rate the importance of the following methods.

Very Important Somewhat Important Little Importance No Importance
Through my resident advisor/residential college advisor
Email messages
MSU Dining Services website
Murray State University homepage
Campus mail
Focus groups
Food committee members
Campus newspaper
Social networking (Facebook, Twitter, etc.)
Printed brochures
Printed signs (door clings, wall signs, etc.)
Table tents
Campus newspaper
Survey/Comment Cards
Bulletin boards around campus
Other
Additional Comments:

THANK YOU FOR TAKING THE TIME TO FILL OUT AND RETURN THIS IMPORTANT SURVEY!
YOU MAY BE A WINNER!