Meal Plan Development

Meal plans are the backbone in any campus dining program and they can be a key influencing factor when students decide whether or not to live in on-campus housing and/or to participate in the campus dining program. PKC can help your campus develop flexible, customer-friendly and modern (versus old-school) meal plan programs that eliminate dissatisfaction, grow participation and add significant value to your campus dining program.

Porter Khouw Consulting offers the following meal plan development:

  • 24/7 Anytime Dining Plans
  • Residential Dining Plans
  • Commuter Student Dining Plans
  • Value-Added Plan Enhancements
  • Meal Plan Revenue Projections

SOCIALARCHITECTURE™

PKC has pioneered the transformation of SOCIAL ARCHITECTURETM.  At its core, SOCIAL ARCHITECTURETM encompasses PKC design strategies to create the richest levels of face-to-face student interaction (accidental collisions), with the highest levels of frequency on a daily basis.  As a result, colleges have reported transformative results such as increased student enrollment, retention, housing occupancy, graduation rates, mitigation or elimination of food & nutrition insecurity, and overall student well-being.

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Porter Khouw Consulting defines SOCIAL ARCHITECTURE™ through the following elements:

  • Gravitational Pull: Designing programs that encourage students to stay on campus, i.e., “more sticky”
  • Emotional Connections: Designing programs that foster emotional connections for a lifetime
  • Social Energy: Designing programs with magnetic social energy
  • Sense of Community: Designing programs that build and accelerate community engagement for freshmen and beyond

StrategicPlanning

Master planning is an analytical and creative activity that results in a coordinated set of decisions about actions to be taken to accomplish stated goals. Research has shown that the master planning process can yield meaningful benefits to higher education dining organizations that take the time to develop these strategic roadmaps. Our firm has created comprehensive master plans for dining and auxiliary service departments on college campuses, hospitals and medical centers, business and industry organizations and more.

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Porter Khouw Consulting offers the following strategic planning services:

  • Strategic Master Plan Development including qualitative and quantitative market research
  • Conference and Catering Services Review
  • Central Production Studies
  • Phasing Plans
  • Preliminary Space Plans
  • Staffing Matrices
  • Operational Audits
  • Financial Projections
  • Capital Cost Estimations
  • Preliminary Schematic Design Services

Operator SelectionServices

Over the years, we have found that many campus administrators consistently undervalue their foodservice contracts and enter into agreements that leave significant program opportunities and capital investment dollars on the table. PKC will work as your independent agent to facilitate a proven competitive bid process and negotiate on your behalf in order to secure a new foodservice contract based on the optimum, next generation dining program. Through our proven process, we’ve significantly improved and expanded the student dining experience while profoundly increasing the financial return for our clients. Our process takes approximately three to six months and has worked 100% of the time.

We believe that it’s critical to begin the operator selection services process by completing independent and objective market research on your campus. That research allows us to develop the optimum dining program for your campus and to determine what your financial opportunity may be. We articulate this in a detailed and well-developed RFP that requires all potential operators to bid on what the best program is for your campus or organization.

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PKC offers the following Operator Selection Services:

  • Program Confirmation/Development
  • Bidder Qualification
  • Request for Proposal Development
  • Management Agreement Draft
  • Pre-Bid Conference Facilitation
  • Bid Evaluation
  • Finalist Interviews
  • Contract Negotiations
  • Contract Compliance Evaluations
  • Annual Customer Satisfaction Surveys & Recommended Programmatic Updates

DesignServices

We can provide clients, architects and other planning partners with creative and contemporary, yet functional servery, dining room and kitchen designs that appeal to a wide variety of customers. PKC utilizes the REVIT Building Design Suite that combines Building Information Modeling (BIM) and CAD tools to help us design, visualize, and simulate our clients’ projects more efficiently

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PKC provides a full slate of services including:

  • Flow & Function Diagram
  • Schematic Design
  • Equipment Evaluation
  • Design Development
  • Mechanical, plumbing, & electrical utility load charts
  • Phasing Plan
  • Contract Documents
  • Plumbing/mechanical, & electrical spot connections plans
  • Elevation and details for custom fabricated foodservice equipment
  • Cost Estimates
  • Bid Analysis
  • Construction Administration including reviewing submittals of buy-out equipment specified and shop drawings of custom fabricated equipment. On-site project inspection during the installation of foodservice equipment and upon completion of the installation.
  • Design intend elevations of the foodservice millwork service counters
  • CAD Services
  • 3-D Color Renderings

THE PORTER PRINCIPLES

In the second edition of The Porter Principles, PKC CEO & President David Porter created a thought revolution. David provides additional intriguing insights and keen observations regarding the importance of unlocking the SOCIAL ARCHITECTURE™ on campuses, the role it plays in guiding students and parents in the college search and the impact a socially-rich campus life can have on creating a stronger future for the younger generation.

Click here for a Complimentary Copy of the Book

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PKC has exceeded our expectations by helping FSU become a very engaged campus. Their professionalism, expertise and partnership have been invaluable in the creation of an outstanding dining program at Ferris State University.

Lori Helmer, director of dining services, Ferris State University

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